Delivery Information

Most items are now available for National Delivery

Please go to our online shop for more details

At Wilfirs we operate a FREE DELIVERY service in the Coventry area for orders over £160.00, there are small charges for orders under this amount.

The delivery is to the side of wherever our delivery lorry can park, and goods will be stacked as neatly as possible.

There will be a surcharge for deliveries outside Coventry area.

The online shop will price your order at our collected prices and add a delivery charge to the order. If you order over the phone or at our sales counter we will use delivery inclusive prices, the overall totals will be the same.

We will allocate a day for delivery but not a time. Any approximate delivery times given are only a guide and cannot be guaranteed, they may have to be altered by the driver because of the route he has to take and the weight distribution on the lorry.

The driver CANNOT carry goods into your property or past the building line. We can, by prior arrangement, deliver goods onto your property but this will be chargeable and you will be asked to sign a waiver regarding any damage that may be caused during delivery.

If your delivery is for heavy materials (any item over 25kgs) we need an able bodied person present to help the driver off load. If this is not possible there are certain days when the vehicle has two people delivering.

The delivery will be made on a hard surface and our driver will unload from our vehicle to a place immediately adjacent to our vehicle. Should you request our driver to drive our vehicle off the hard road our driver may do so at his own discretion but will not be responsible for damages to drives, lawns, edgings, gates, fences, manholes or another structure or item.

As this is a free delivery service we must point out that we will have to charge delivery for any returns or exchanges.

We will reduce the delivery charge on a small extra order if the previous order is over £275.00.


Advice & Recommendations

At Wilfirs we advise all customers to not treat their new fence panels when they first purchase them. At Wilfirs we advise that you leave painting your panels for approximately 12 months, this is to let the new panel settle and to weather through the four seasons

Your Timber

Timber is a natural product & when exposed to nature may shrink, swell, split & distort especially during weather extremes. This is a natural process and will not affect its structural properties. We cannot accept any claims for returns in regard to these natural processes.

Should any component part warp, split or distort we will replace only the component part, not the whole product and it is the customers responsibility to fit the replacement part

For further advice call us on 0800 0190 316
or fill in our enquiry form

Contact us for a FREE quote or advice

  0800 0190 316

  024 7646 6313

  salesdesk@wilfirs.co.uk

  Fill in enquiry form >

Visit our showroom

7a Eastern Green Road, Eastern Green, Coventry CV5 7LG

Opening times

Monday – Thursday
07.30 to 16.45

Friday
07.30 to 16.00

Saturday
07.30 to 12.15

Sunday
Closed

Delivering fence panels and wooden gates around the UK

Check out our site to see the huge range of materials we offer, if you need help with measurements and dimensions or if you are just looking for a little expert advice, please don’t hesitate to call us.

We are based in Coventry but have regular deliveries of our fencing supplies to Kenilworth, Rugby, Bedworth, Nuneaton, Hinckley, Leamington Spa, Warwick, Balsall Common, Stratford upon Avon, Henley in Arden, Solihull, Knowle, Dorridge, Hockley Heath, Lutterworth, Sutton Coldfield, Birmingham, Warwickshire, West Midlands, Oxford, Banbury.

Delivery by carrier will be arranged to all other parts of the UK.

Major credit cards are accepted